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West Coast Custom Designs, LLC

Phoenix, Arizona USA

Phone: (800) 692-6780 or (480) 820-9517

Hours: M-F 10am - 4pm "Arizona Time"
*AZ does not participate in Daylight Savings Time changes.
*Closed weekends
*Closed Holidays

Email: NeonPartsUSA@gmail.com

Thanks for visiting our Website! You can now order right here online: add items to your cart and check out. Checkout shows the shipping for your exact order before you pay, and all of our orders are still thoughtfully hand-packed to ensure safe delivery.

Most of our items are technical in nature. If you have a question while ordering, or you would rather order by phone, call us. You can also Email us. Either way, we will get you taken care of with our friendly and knowledgeable staff. Items marked Call to Order can't be bought online; call us for those.

We ship via:

Credit Cards:

Prepaid Visa Card: We will give you your order total. You then purchase a prepaid Visa card available at any local convenience/grocery store or bank.

Send a Check: Call for your order grand total (includes shipping). Mail a check to us. Allow 3 weeks for the check to clear before the order will be shipped.

West Coast Custom Designs, LLC warrants each product as stated in each item description. Some items may say "sold-as-is" or "no-warranty" such as items in our Outlet Zone. Some items only come with the manufacturer's warranty in which only the manufacturer has the knowledge and expertise to determine whether an item is covered under warranty. The term "limited warranty" will always include a voided warranty for items that are modified, abused or not used as intended. For example, modifying a power cord in any way will void a warranty. In an unlikely warranty situation, it is the Customer's responsibility to return the item in question freight-prepaid. The returned item will be considered for warranty coverage. If the item is found to be under warranty, West Coast Custom Designs LLC will, at our sole option, repair, replace or refund the item. All electronic items are non-returnable. All custom manufactured items are non-returnable. Neon transformers and power supplies are warranted for neon use only; using one for anything other than its intended purpose of powering neon glass voids the warranty.

West Coast Custom Designs, LLC is a discount seller of quality products. To maintain the ability to offer these low prices, all items sold are non-returnable. Of course, most items come with a warranty (refer above). In addition, if we make an error on an item, we will, at our option, replace or refund the item. Any item of error must be returned to West Coast Custom Designs, LLC.

West Coast Custom Designs, LLC is not in any way responsible for the final delivery of an order parcel. Shipping is ultimately paid for by West Coast Custom Designs, LLC, and when a parcel is delivered, the contract with the shipping carrier (USPS, UPS, Etc.) is fulfilled. Tracking information for shipments is automatically provided to the email given by a customer during account creation or at checkout. This Tracking information is provided so that customers can view it and monitor their shipment at their leisure. We strongly suggest dutifully following this tracking to ensure the final delivery of your package by the carrier. The automated system is nearly without fault, but is not perfect. If you have not received your Tracking Confirmation via email within a day or two, please contact us and ask to be provided with your tracking number. West Coast Custom Designs, LLC is not responsible for emails marked as SPAM/JUNK, nor the final arrival of the Tracking Confirmation email. West Coast Custom Designs, LLC ships in-stock orders placed by 3:30 PM Arizona time the same business day. Orders placed after 3:30 PM, on a weekend or on a holiday ship the next business day. Items that ship from our supplier's Texas warehouse ship about 2 business days after the order is placed, so an order with both arrives in two packages, each with its own tracking number.

West Coast Custom Designs, LLC has made every attempt to provide accurate information contained in our website. In the unlikely event we have erred in our presentation, we reserve the right to correct any error at any time. If you spot an error, we appreciate your feedback so it can be corrected. All prices and specifications are subject to change without notice.