Shipping policy

We ship via: UPS and USPS. Checkout shows the shipping options and prices for your exact order.

When your order ships

West Coast Custom Designs, LLC ships in-stock orders placed by 3:30 PM Arizona time the same business day. Orders placed after 3:30 PM, on a weekend or on a holiday ship the next business day. Items that ship from our supplier's Texas warehouse ship about 2 business days after the order is placed, so an order with both arrives in two packages, each with its own tracking number.

Porch Pirates

West Coast Custom Designs, LLC is not in any way responsible for the final delivery of an order parcel. Shipping is ultimately paid for by West Coast Custom Designs, LLC, and when a parcel is delivered, the contract with the shipping carrier (USPS, UPS, Etc.) is fulfilled. Tracking information for shipments is automatically provided to the email given by a customer during account creation or at checkout. This Tracking information is provided so that customers can view it and monitor their shipment at their leisure. We strongly suggest dutifully following this tracking to ensure the final delivery of your package by the carrier. The automated system is nearly without fault, but is not perfect. If you have not received your Tracking Confirmation via email within a day or two, please contact us and ask to be provided with your tracking number. West Coast Custom Designs, LLC is not responsible for emails marked as SPAM/JUNK, nor the final arrival of the Tracking Confirmation email.